DGShop Shipping Terms and Conditions

Thank you for choosing DGShop for your shipping needs. Before sending your goods through our service, we kindly ask you to review and understand the following terms and conditions:

Packaging Requirements:

• • All goods must be securely and adequately packaged to withstand normal handling during transit.
  • Fragile items should be appropriately cushioned and labeled as “Fragile” to ensure proper handling.
  • The packaging should comply with relevant safety regulations and be suitable for the nature of the goods being shipped.

Prohibited Items:

• • DGShop strictly prohibits the shipment of hazardous materials, including explosives, flammable substances, toxic substances, and other dangerous goods. Please refer to our prohibited items list for further details.
  • Any attempt to ship prohibited items may result in legal consequences and the termination of our services.

Accurate Information:

• • It is essential to provide accurate and complete information when submitting your shipment details. This includes the sender’s and recipient’s addresses, contact information, and a detailed description of the goods being shipped.
  • Failure to provide accurate information may lead to delays, misrouting, or the rejection of your shipment.

Customs and Duties:

• • When shipping internationally, customs and duties may apply. It is the sender’s responsibility to ensure that all necessary customs documentation, including invoices and permits, are provided accurately and on time.
  • DGShop is not responsible for any additional charges or delays resulting from customs inspections or clearance processes.

Delivery Times and Delays:

• • While DGShop strives to deliver your goods in a timely manner, please note that delivery times are estimates and not guaranteed.
  • Unforeseen circumstances such as extreme weather conditions, natural disasters, or logistical issues may cause delays beyond our control. We will make reasonable efforts to minimize any disruptions and keep you informed about the status of your shipment.

Insurance:

• • DGShop offers optional shipping insurance to provide coverage for loss or damage during transit. If you wish to insure your goods, please inquire about the available insurance options and associated costs.

Liability:

• • DGShop’s liability for any loss or damage to the goods during transit is limited to the lesser of the actual value of the goods or the coverage provided by the shipping insurance, if applicable.
  • DGShop is not liable for any indirect, consequential, or incidental damages arising from the use of our services.

By using DGShop’s shipping services, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions. We recommend contacting our customer service team for any specific inquiries or further clarification.